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SHIPPING

• Parcel will be posted out within 1 ~ 4 working days.
• Your parcel will be shipped using NinjaVan / Skynet / ZTO.
• Orders made before 1pm will be packed and ship by the day.
• We will provide tracking number once the parcel has been shipped.
• See the delivery FAQs for details on shipping methods, costs and delivery times

RETURNS AND EXCHANGES

• We strive to achieve 100% customer satisfactory.


• Therefore, we allow product exchange OR full refund within 14 days of purchase date to our customer, with following conditions :
  
  - not used and not opened
  
  - in the same condition you received it
  
  - in the original box and / or packaging


• Note : Clearance items are not exchangeable nor refundable